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A shaver that tugs at hairs makes for an unpleasant morning. Don’t press harder to get through it. Stop, switch it off and have a look at the head.
Check for a damaged foil or guard and anything sitting loose. If you find damage, set that assembly aside. Never test exposed cutters against your skin.
Did it get worse slowly?
Check the charge, then clean the shaver using its usual care routine. Try one change at a time so you can tell what helped. If you charge it, clean it and swap the head together, you’ll have little idea which problem you solved.
If cleaning makes no difference, check how long the cutting parts have been in use and compare that with the model’s replacement guidance.
Did it start just after cleaning?
Go back over the fitting steps. Check the head’s position and any pieces you removed. With a rotary shaver, remember that cutters and guards should stay in their original pairs.
A problem that began as soon as the head went back on is a good reason to examine the assembly before assuming the cutters suddenly wore out.
Is the head brand new?
Check the reference on the pack against the replacement listed for your handle. Make sure the required holder or frame was retained and everything is seated as instructed.
If it still pulls, tell the seller or manufacturer your model, the new part code and when the trouble began. Include any noise or damage you noticed. That gives them something specific to investigate, rather than leaving you to buy another head and hope.
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Manufacturer guidance, checked 2026-09-07. Use your own model’s manual for fitting and cleaning instructions.